NDIS Survey of people with disability, their families and carers

We are deeply grateful to all participants of the NDIS Survey for generously giving their time and for sharing their personal experiences.

The National Institute of Labour Studies (NILS) at Flinders University is carrying out the only independent evaluation of the NDIS. The Department of Social Services has commissioned NILS to undertake the evaluation. Our independence is very important for getting a good and accurate picture of what is happening as the NDIS is rolled out.

NDIS Survey participants are contributing to a comprehensive body of evidence about disability in Australia for the independent evaluation of the NDIS.

Wave 2 of the NDIS Survey and NDIS Survey for Families and Carers is underway.

We are asking NDIS Survey participants how things have changed since they last did the survey. Roy Morgan Research is undertaking the second NDIS Survey for NILS.

Since the start of the NDIS Survey we’ve heard from...

  • 5,607 people with disability
  • 4,341 family members & carers

Of the NDIS participants surveyed:

The majority of clients in the NDIS have enjoyed greater choice and control and increased supports, but some reported having difficulties with the Scheme.

The average number of supports accessed by individuals has increased from 2.2 to 3.3.


Two in five

More than 2 in 5 people (44%) report having more say over the supports they received after joining the NDIS.


  One in four

 About 1 in 4 people (27%) could not access some of the supports for which they had NDIS funding.


NDIS Evaluation Reports — two major reports from the evaluation are now publicly available

The Initial Report has all the facts that we have collected so far, from surveys and interviews with people with disability, and their families and carers, peak body organisations, NDIA staff, disability support providers and their workers, and other stakeholders.

The Intermediate Report has our analyses of the facts that we collected in the surveys and interviews, building a picture of how the NDIS roll-out is going and the impacts.

You can access the reports from these links: